Frequently Asked Questions

How soon will my order be shipped?
Most often orders (non-custom) will ship the same business day if placed prior to noon.

Can I order a completely custom plate to my design and size?
The short answer is YES! We do have a few limitations in size. Please ask us if you have special requests and we will get back to you as quickly as possible with a price.

My order shows delivered but I haven’t received it yet. What do I do now?
Most often when this happens the package is retrieved from a next door neighbor, a main rental office, or a spouse that ‘forgot to mention’ that you received a package. In the rare case that the preceding were not the case please inquire directly with your postal carrier.

Do you have to remove the strut tower plate to install the new one?
This is optional - most people choose to simply apply the new plate over the old one with the included and pre-applied ‘trophy-tape’.

Do you have to remove the dash plate to install the new one?
It depends on the year, make, and model - if it requires removal we will let you know what you need and how to do it!

How long does it take after I order a custom plate before it is shipped?
The plate ships usually the next business day after you approve the design.